Terms of Service


TERMS OF SERVICE

Northstar Recruiting Email Software

Effective date: August 4, 2026

These Terms of Service (“Terms”) govern your access to and use of the Northstar recruiting email software and related features made available at northstarcollegeathleticrecruiting.com/email and connected tools (the “Software”), provided by Northstar College Athletic Recruiting, LLC, a California limited liability company (“Northstar,” “we,” “our,” or “us”). By accessing or using the Software, you agree to these Terms. If you do not agree, do not use the Software.

1. What the Software Does

The Software is a tool that helps student-athletes and their families conduct their own college recruiting outreach. Depending on the features you use, the Software lets you connect your own email account, access a database of college coach and program contact information, use email templates, receive AI-assisted suggestions for drafting and personalizing messages and selecting film clips, and send recruiting emails from your own connected account. The Software is a self-service tool. You decide what to send and to whom, and you send it from your own email account. We do not send recruiting emails as you or on your behalf except as you direct through the Software.

2. Relationship to Our Other Agreements

The Software is a separate product from our recruiting consulting services and from our main website. It is governed by these Terms. Access to the Software is included with an active consulting agreement/paid subscription plan. If you also have a consulting Services Agreement with us, that agreement governs the consulting services, and these Terms govern the Software. If any conflict arises about the Software, these Terms control as to the Software.

3. Eligibility and Minors

The Software is intended for student-athletes who are at least thirteen (13) years old and for their parents or legal guardians. If you are under eighteen (18), you may use the Software only with the involvement and consent of a parent or legal guardian, who is responsible for supervising your use and for the email account you connect. You must also meet the minimum age and eligibility requirements of any email provider or third-party service you connect (for example, Google or Microsoft account requirements). By using the Software, you represent that you meet these requirements and that any information you provide is accurate.

Counsel note: confirm the minimum age and any parental-consent mechanics, and reconcile with the connected email providers' own age terms (e.g., Google account age requirements) and applicable law on minors' data.

4. Accounts and Security

You may need to create an account or sign in to use the Software. You agree to provide accurate information, keep your credentials confidential, and remain responsible for all activity under your account. Notify us promptly of any unauthorized use. We are not liable for losses caused by unauthorized use of your account resulting from your failure to keep your credentials secure.

5. Connecting Your Email Account

Certain features let you connect a third-party email account (such as Gmail or Outlook) so you can send and manage recruiting emails from your own account. When you connect an account, you authorize the Software to access that account only as needed to provide those features — for example, to send messages you compose or approve, apply templates, and display sending status. You may disconnect your email account at any time through the Software or your email provider's security settings. You are responsible for your connected account and for compliance with your email provider's terms.

6. Use of Google and Microsoft User Data

Where the Software accesses data from Google or Microsoft accounts through their APIs, our use and transfer of that data will comply with the applicable provider requirements, including the Google API Services User Data Policy (including its Limited Use requirements) and Microsoft's equivalent requirements. In particular, we use data obtained from your connected email account only to provide and improve the Software's user-facing features; we do not use it for advertising; we do not sell it; and we do not allow humans to read it except with your consent, as needed for security or to comply with law, or in limited ways expressly permitted by the applicable provider policy. For details on how we handle this data, see our Privacy Policy.

Counsel note: because the Software connects a user's own Gmail/Outlook, confirm current Google API Services User Data Policy (Limited Use) and Microsoft requirements, any required security assessment or verification, and that the linked Privacy Policy contains the specific Limited Use disclosures those programs require. Getting this wrong is a common cause of app suspension.

7. Coach and Program Database

The Software provides access to a database of college coach and program contact information to support your outreach. We work to keep this information useful, but we do not guarantee that any contact is current, accurate, complete, or that any coach or program is presently in a given role. Contacts change frequently and are outside our control. We are not affiliated with, and do not represent, any coach, program, college, or university listed. You may use the database only for your own personal recruiting outreach. You may not copy, scrape, export, sell, redistribute, or use the database to build or support any competing or third-party product or service.

8. AI-Assisted Suggestions

The Software may offer AI-generated drafts, edits, personalization, or clip suggestions. These are suggestions only and may be inaccurate, incomplete, generic, or unsuitable. You are responsible for reviewing, editing, and approving anything before you send it, and for everything you send. AI suggestions are not professional, legal, academic, eligibility, or recruiting advice, and outcomes are not guaranteed.

9. Your Responsibilities When Sending Email

Because emails are sent from your own connected account, you are the sender and are responsible for what you send. You agree that you will:

•     send only genuine, relevant recruiting communications that you have a good-faith basis to send;

•     comply with all applicable laws governing electronic messages, including the CAN-SPAM Act and any anti-spam and privacy laws that apply to you;

•     not send unsolicited bulk or spam messages, use false or misleading headers or subject lines, impersonate anyone, or harass any recipient;

•     promptly honor any request from a recipient to stop receiving messages; and

•     not use the Software to send unlawful, deceptive, infringing, or abusive content.

You represent and warrant that you have the right to send the messages you send through the Software. We may set reasonable sending limits and may suspend sending that appears abusive, harmful to deliverability, or in violation of these Terms or a provider's rules.

10. No Guarantee of Delivery or Results

We do not guarantee that messages will be delivered, opened, read, or answered, or that your use of the Software will result in recruitment, interest, offers, scholarships, admission, or any other outcome. Deliverability and responses depend on many factors outside our control, including email providers, spam filters, recipient behavior, and the accuracy of contact information. Any performance guarantee, if one applies to you, exists only in a separate signed consulting Services Agreement, not in these Terms.

11. Intellectual Property and License

The Software and its contents — including software, templates, the coach and program database, workflows, designs, and AI prompts and outputs we provide — are owned by Northstar or its licensors and protected by intellectual property laws. Subject to these Terms and any applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Software and its templates for your own personal recruiting use. You may not copy, modify, distribute, sell, sublicense, publicly display, reverse engineer, scrape, or create derivative works from the Software or its contents, or use them to build or operate a competing product, except as expressly permitted or required by law.

12. Fees, Subscription, and Cancellation

If the Software is offered on a paid basis, the fee is 50$ per month, charged in advance and, unless stated otherwise, automatically renewing each billing period until cancelled. You authorize us to charge your payment method for each renewal. You may cancel at any time effective at the end of the then-current billing period through stripe portal or by email. Unless required by law, fees already paid are non-refundable and partial periods are not prorated. We may change fees on prior notice, effective at your next renewal; if you do not agree, you may cancel before the change takes effect. Third-party costs (such as your own email or internet service) are your responsibility.

Counsel note: confirm the exact price, billing cycle, auto-renewal terms, cancellation method, and refund policy, and confirm compliance with automatic-renewal disclosure and cancellation-ease laws (including California's Automatic Renewal Law), which have specific consent and cancellation requirements.

13. Privacy

Our handling of information in connection with the Software, including any data accessed from a connected email account and information about minors, is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Software, you acknowledge that Privacy Policy.

Counsel note: confirm which privacy policy governs the Software. Because the Software accesses a user's own email account via OAuth, its privacy disclosures must include the Google/Microsoft Limited Use language and describe what account data is accessed, why, how long it is retained, and how to revoke access.

14. Third-Party Services

The Software relies on and integrates with third-party services, including email providers (such as Google and Microsoft), hosting, and other tools. We do not control those services and are not responsible for their availability, content, or practices. Your use of them is governed by their own terms and privacy policies.

15. Suspension and Termination

We may suspend or terminate your access to the Software at any time if you violate these Terms, fail to pay applicable fees, misuse the Software, or create risk or legal exposure for us or others, or as needed to comply with a provider's requirements or the law. You may stop using the Software at any time by disconnecting your email account and, if applicable, cancelling your subscription. On termination, your license to use the Software ends. Sections that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

16. Disclaimer of Warranties

THE SOFTWARE, THE COACH DATABASE, TEMPLATES, AND AI SUGGESTIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTACT INFORMATION IS ACCURATE OR CURRENT, OR THAT MESSAGES WILL BE DELIVERED OR PRODUCE ANY RESULT. YOUR USE OF THE SOFTWARE IS AT YOUR OWN RISK.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORTHSTAR AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST OPPORTUNITIES, LOST SCHOLARSHIPS, LOST DATA, OR LOST PROFITS, ARISING OUT OF OR RELATING TO THE SOFTWARE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and you may have additional rights.

18. Indemnification

You agree to indemnify, defend, and hold harmless Northstar and its members, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: the emails and content you send through the Software; your use or misuse of the Software or the coach database; your violation of these Terms, of any law (including anti-spam laws), or of any email provider's or third party's terms; or your infringement of any third party's rights.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The parties will first attempt to resolve any dispute through good-faith negotiation for thirty (30) days. If unresolved, any dispute will be brought exclusively in the state or federal courts located in Santa Barbara County, California, and you consent to the personal jurisdiction of those courts.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

Counsel note: harmonize the dispute-resolution, venue, and waiver provisions across the Software Terms, the website Terms, and the consulting Services Agreement, and confirm enforceability for consumers and minors under California law.

20. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date, and material changes will apply going forward. Your continued use of the Software after an update means you accept the updated Terms.

21. General

These Terms, together with the Privacy Policy and any applicable subscription or Services Agreement, are the entire agreement between you and us regarding the Software. If any provision is held invalid, it will be modified to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or reorganization. We are not liable for delays or failures caused by events beyond our reasonable control. Electronic acceptance and continued use constitute agreement under the California Uniform Electronic Transactions Act.

22. Contact

Northstar College Athletic Recruiting, LLC

support@northstarcollegeathleticrecruiting.com

TERMS OF SERVICE

Northstar Recruiting Email Software

Effective date: August 4, 2026

These Terms of Service (“Terms”) govern your access to and use of the Northstar recruiting email software and related features made available at northstarcollegeathleticrecruiting.com/email and connected tools (the “Software”), provided by Northstar College Athletic Recruiting, LLC, a California limited liability company (“Northstar,” “we,” “our,” or “us”). By accessing or using the Software, you agree to these Terms. If you do not agree, do not use the Software.

1. What the Software Does

The Software is a tool that helps student-athletes and their families conduct their own college recruiting outreach. Depending on the features you use, the Software lets you connect your own email account, access a database of college coach and program contact information, use email templates, receive AI-assisted suggestions for drafting and personalizing messages and selecting film clips, and send recruiting emails from your own connected account. The Software is a self-service tool. You decide what to send and to whom, and you send it from your own email account. We do not send recruiting emails as you or on your behalf except as you direct through the Software.

2. Relationship to Our Other Agreements

The Software is a separate product from our recruiting consulting services and from our main website. It is governed by these Terms. Access to the Software is included with an active consulting agreement/paid subscription plan. If you also have a consulting Services Agreement with us, that agreement governs the consulting services, and these Terms govern the Software. If any conflict arises about the Software, these Terms control as to the Software.

3. Eligibility and Minors

The Software is intended for student-athletes who are at least thirteen (13) years old and for their parents or legal guardians. If you are under eighteen (18), you may use the Software only with the involvement and consent of a parent or legal guardian, who is responsible for supervising your use and for the email account you connect. You must also meet the minimum age and eligibility requirements of any email provider or third-party service you connect (for example, Google or Microsoft account requirements). By using the Software, you represent that you meet these requirements and that any information you provide is accurate.

Counsel note: confirm the minimum age and any parental-consent mechanics, and reconcile with the connected email providers' own age terms (e.g., Google account age requirements) and applicable law on minors' data.

4. Accounts and Security

You may need to create an account or sign in to use the Software. You agree to provide accurate information, keep your credentials confidential, and remain responsible for all activity under your account. Notify us promptly of any unauthorized use. We are not liable for losses caused by unauthorized use of your account resulting from your failure to keep your credentials secure.

5. Connecting Your Email Account

Certain features let you connect a third-party email account (such as Gmail or Outlook) so you can send and manage recruiting emails from your own account. When you connect an account, you authorize the Software to access that account only as needed to provide those features — for example, to send messages you compose or approve, apply templates, and display sending status. You may disconnect your email account at any time through the Software or your email provider's security settings. You are responsible for your connected account and for compliance with your email provider's terms.

6. Use of Google and Microsoft User Data

Where the Software accesses data from Google or Microsoft accounts through their APIs, our use and transfer of that data will comply with the applicable provider requirements, including the Google API Services User Data Policy (including its Limited Use requirements) and Microsoft's equivalent requirements. In particular, we use data obtained from your connected email account only to provide and improve the Software's user-facing features; we do not use it for advertising; we do not sell it; and we do not allow humans to read it except with your consent, as needed for security or to comply with law, or in limited ways expressly permitted by the applicable provider policy. For details on how we handle this data, see our Privacy Policy.

Counsel note: because the Software connects a user's own Gmail/Outlook, confirm current Google API Services User Data Policy (Limited Use) and Microsoft requirements, any required security assessment or verification, and that the linked Privacy Policy contains the specific Limited Use disclosures those programs require. Getting this wrong is a common cause of app suspension.

7. Coach and Program Database

The Software provides access to a database of college coach and program contact information to support your outreach. We work to keep this information useful, but we do not guarantee that any contact is current, accurate, complete, or that any coach or program is presently in a given role. Contacts change frequently and are outside our control. We are not affiliated with, and do not represent, any coach, program, college, or university listed. You may use the database only for your own personal recruiting outreach. You may not copy, scrape, export, sell, redistribute, or use the database to build or support any competing or third-party product or service.

8. AI-Assisted Suggestions

The Software may offer AI-generated drafts, edits, personalization, or clip suggestions. These are suggestions only and may be inaccurate, incomplete, generic, or unsuitable. You are responsible for reviewing, editing, and approving anything before you send it, and for everything you send. AI suggestions are not professional, legal, academic, eligibility, or recruiting advice, and outcomes are not guaranteed.

9. Your Responsibilities When Sending Email

Because emails are sent from your own connected account, you are the sender and are responsible for what you send. You agree that you will:

•     send only genuine, relevant recruiting communications that you have a good-faith basis to send;

•     comply with all applicable laws governing electronic messages, including the CAN-SPAM Act and any anti-spam and privacy laws that apply to you;

•     not send unsolicited bulk or spam messages, use false or misleading headers or subject lines, impersonate anyone, or harass any recipient;

•     promptly honor any request from a recipient to stop receiving messages; and

•     not use the Software to send unlawful, deceptive, infringing, or abusive content.

You represent and warrant that you have the right to send the messages you send through the Software. We may set reasonable sending limits and may suspend sending that appears abusive, harmful to deliverability, or in violation of these Terms or a provider's rules.

10. No Guarantee of Delivery or Results

We do not guarantee that messages will be delivered, opened, read, or answered, or that your use of the Software will result in recruitment, interest, offers, scholarships, admission, or any other outcome. Deliverability and responses depend on many factors outside our control, including email providers, spam filters, recipient behavior, and the accuracy of contact information. Any performance guarantee, if one applies to you, exists only in a separate signed consulting Services Agreement, not in these Terms.

11. Intellectual Property and License

The Software and its contents — including software, templates, the coach and program database, workflows, designs, and AI prompts and outputs we provide — are owned by Northstar or its licensors and protected by intellectual property laws. Subject to these Terms and any applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Software and its templates for your own personal recruiting use. You may not copy, modify, distribute, sell, sublicense, publicly display, reverse engineer, scrape, or create derivative works from the Software or its contents, or use them to build or operate a competing product, except as expressly permitted or required by law.

12. Fees, Subscription, and Cancellation

If the Software is offered on a paid basis, the fee is 50$ per month, charged in advance and, unless stated otherwise, automatically renewing each billing period until cancelled. You authorize us to charge your payment method for each renewal. You may cancel at any time effective at the end of the then-current billing period through stripe portal or by email. Unless required by law, fees already paid are non-refundable and partial periods are not prorated. We may change fees on prior notice, effective at your next renewal; if you do not agree, you may cancel before the change takes effect. Third-party costs (such as your own email or internet service) are your responsibility.

Counsel note: confirm the exact price, billing cycle, auto-renewal terms, cancellation method, and refund policy, and confirm compliance with automatic-renewal disclosure and cancellation-ease laws (including California's Automatic Renewal Law), which have specific consent and cancellation requirements.

13. Privacy

Our handling of information in connection with the Software, including any data accessed from a connected email account and information about minors, is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Software, you acknowledge that Privacy Policy.

Counsel note: confirm which privacy policy governs the Software. Because the Software accesses a user's own email account via OAuth, its privacy disclosures must include the Google/Microsoft Limited Use language and describe what account data is accessed, why, how long it is retained, and how to revoke access.

14. Third-Party Services

The Software relies on and integrates with third-party services, including email providers (such as Google and Microsoft), hosting, and other tools. We do not control those services and are not responsible for their availability, content, or practices. Your use of them is governed by their own terms and privacy policies.

15. Suspension and Termination

We may suspend or terminate your access to the Software at any time if you violate these Terms, fail to pay applicable fees, misuse the Software, or create risk or legal exposure for us or others, or as needed to comply with a provider's requirements or the law. You may stop using the Software at any time by disconnecting your email account and, if applicable, cancelling your subscription. On termination, your license to use the Software ends. Sections that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

16. Disclaimer of Warranties

THE SOFTWARE, THE COACH DATABASE, TEMPLATES, AND AI SUGGESTIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT CONTACT INFORMATION IS ACCURATE OR CURRENT, OR THAT MESSAGES WILL BE DELIVERED OR PRODUCE ANY RESULT. YOUR USE OF THE SOFTWARE IS AT YOUR OWN RISK.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORTHSTAR AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST OPPORTUNITIES, LOST SCHOLARSHIPS, LOST DATA, OR LOST PROFITS, ARISING OUT OF OR RELATING TO THE SOFTWARE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and you may have additional rights.

18. Indemnification

You agree to indemnify, defend, and hold harmless Northstar and its members, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: the emails and content you send through the Software; your use or misuse of the Software or the coach database; your violation of these Terms, of any law (including anti-spam laws), or of any email provider's or third party's terms; or your infringement of any third party's rights.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The parties will first attempt to resolve any dispute through good-faith negotiation for thirty (30) days. If unresolved, any dispute will be brought exclusively in the state or federal courts located in Santa Barbara County, California, and you consent to the personal jurisdiction of those courts.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

Counsel note: harmonize the dispute-resolution, venue, and waiver provisions across the Software Terms, the website Terms, and the consulting Services Agreement, and confirm enforceability for consumers and minors under California law.

20. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date, and material changes will apply going forward. Your continued use of the Software after an update means you accept the updated Terms.

21. General

These Terms, together with the Privacy Policy and any applicable subscription or Services Agreement, are the entire agreement between you and us regarding the Software. If any provision is held invalid, it will be modified to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or reorganization. We are not liable for delays or failures caused by events beyond our reasonable control. Electronic acceptance and continued use constitute agreement under the California Uniform Electronic Transactions Act.

22. Contact

Northstar College Athletic Recruiting, LLC

support@northstarcollegeathleticrecruiting.com